Retail Grade Rated box is perfect & factory sealed.
(C) Rated box is still in pretty good shape: A box may have small rips on the exterior, small dents on the corners and/or labels that have been removed incorrectly.
(D) Rated box has many more rips: A box that has more tears than a (C) rated box, labels that have been cut off, large writing on the exterior, large dents and/or possibly holes in the box.
(F) Rated box has been previously opened but the contents inside are sealed, perfect and unused.
(PG) Rated item (called a PLUG) is an OEM cartridge sealed in the bag, bubble bag or bubble wrapped for protection W/O the original box. These units will be packaged within a plain brown box.
**HP products sold are without HP warranty. We have no affiliation with HP, Inc. and are not an authorized reseller.